Alexander's Toybox Pty Ltd : Toys for Kids with Disabilities : Toys for Disabled Children : : special needs toys : additional needs toys : children with disabilities : autism : disabled children : vision impaired toys : sensory toys : cerebral palsy games : toys for deaf

Alexanders Toybox

Products

Terms and Conditions

Please read our terms and conditions before using this website

Secure Online Ordering

The easiest way to order and pay is using our secure online shopping cart.

Alexander's Toybox Pty Ltd does not accept American Express or Diners Club.

Other ways to pay

We will accept bank deposit, cheque or money order however payment will need to be cleared before your goods are dispatched.

Cheques and Money Orders should be made payable to Alexander’s Toybox Pty Ltd or contact us for bank details if paying by bank deposit.

Offline Ordering
1. Download the order form here
2. Contact us for postal charges
3. Send your order with payment
      by email sales@alexanderstoybox.com.au
      by fax: 02 8079 1165
      by mail:
              Alexander’s Toybox Pty Ltd
              PO Box 1197
              CAMDEN 2570

Delivery Information

Delivery is by Australia Post. Postal charges are based on weight and are calculated as you place your order. If you are placing your order offline you will need to contact us for a postal charge.

Please allow two weeks (10 working days) for delivery. If an item is temporarily unavailable Alexander’s Toybox Pty Ltd will contact you immediately. Your order will not be sent until all items are in stock unless you request otherwise.

Alexander’s Toybox Pty Ltd delivers Australia wide only.

Gift Certificates

Gift Certificates are valid for 12 months from date of issue. Gift vouchers cannot be redeemed for money and are non refundable. A maximum of $5.00 change will be given for purchases using a gift voucher. For change greater than $5.00 a credit note will be issued. Gift Vouchers are coded making them replaceable if lost however, identification by the original purchaser is required for reissue. The original purchaser should contact us immediately if you have lost your gift voucher.

Pricing

All prices at Alexander’s Toybox Pty Ltd include GST and are in Australian dollars. We reserve the right to change prices without notice.

Refunds/Returns

Faulty Goods

If you find your item is faulty please contact us immediately for an Item Return Code. We will arrange a refund or replacement. Proof of purchase and description of the problem must be provided. Original shipping costs are not refundable however Alexander’s Toybox Pty Ltd will cover the cost of returning the item if it is faulty.

Not what you expected?

We will arrange a refund, replacement or credit note for items that aren’t what you expected however, the goods must be returned in their original packaging with proof of purchase. Please contact us for an Item Return Code before returning the goods. Original shipping costs and subsequent shipping costs are not refundable for items without fault.

Please note, refunds, replacements or credit notes will not be issued until the goods have been returned to Alexander’s Toybox Pty Ltd.

Loss or Damage in Transit

Alexander’s Toybox Pty Ltd is not liable for loss or damage to goods during transit.

Privacy

Alexander’s Toybox Pty Ltd respects your privacy and will not disclose, exchange or sell your personal details to any third party. Your personal information will only be used to process your order or send you our newsletters. You can contact us at any time if you do not wish to receive our newsletters.

Alexander’s Toybox Pty Ltd will take all reasonable steps to protect the security of the personal information that we hold. This includes appropriate measures to protect electronic materials and materials stored and generated in hard copy.

We do not contract out data storage or processing functions.

Disclaimer

Alexander’s Toybox Pty Ltd makes every attempt to help you select items that are relevant to your child, including written information and pictures of items. We do not however guarantee that a particular item is suitable for your individual child.

Alexander’s Toybox Pty Ltd does not accept responsibility for information and comments included on the Noticeboard, News or Hints page or anywhere else on this website.

It is the responsibility of the user to clarify and/or confirm the accuracy of information provided on this website.

Links

This website may contain links to websites not maintained, controlled or associated with Alexander’s Toybox Pty Ltd and it does not make any endorsement, or any representation as to the accuracy of information contained on those websites. Alexander’s Toybox Pty Ltd will not accept any responsibility for the accuracy, ownership or any other aspect of the information contained on those websites.

Copyright

Alexander’s Toybox Pty Ltd is the copyright owner of the content of the website or is licensed by the copyright owner to use the content on the website. Except as permitted by the Copyright Act 1968 (Cth) no part of the website may be reproduced, adapted, displayed in public or transmitted in any form by any process (graphic, electronic or mechanical, including further copying by any storage and information retrieval system) without the specific prior written consent of Alexander’s Toybox Pty Ltd.

Viruses

Alexander’s Toybox Pty Ltd does not represent that any information (including any file) obtained from and through the website is free from computer viruses or other faults or defects. It is your responsibility to scan any such information for computer viruses. Alexander’s Toybox Pty Ltd will not be liable to you or to any other person for any loss or damage (whether direct, indirect, consequential or economic), however caused and whether by negligence or otherwise, which may result directly or indirectly from any such information. To the extent that any liability may be imposed on Alexander’s Toybox Pty Ltd, it shall be limited to the cost of re-applying that information.



Alexanders Toybox